FAQ's

Is there warranty?

Yes, Cloud Foils come with a 1-year limited warranty from the delivery date. This warranty covers any manufacturing defects. It does not cover damage caused by the client. If the foil is broken, we will use replacement parts to repair it. If the damage is extensive, a new efoil will be provided.

Do you have custom colors and sizing?

Yes, custom colors and sizing are available upon request. 

 What is an efoil?

An efoil is a type of electric surfboard that uses a hydrofoil to lift the board out of the water, reducing drag and allowing for a smooth, fast ride.

How long does the battery last?

The battery typically lasts between 60 to 90 minutes, depending on the speed and weight of the rider.

How fast can the Cloud Foil go?

Cloud Foil can reach speeds of up to 60km/h.

How long does it take to charge the battery?

 It usually takes about 2-3 hours to fully charge the battery.

Is it difficult to learn how to ride an efoil?

Most people can get the hang of it within 30 minutes. Lessons and practice can help speed up the process.

What safety precautions should be taken?

Always wear a life jacket, use a helmet, and follow local water regulations. Make sure to understand how to operate the efoil safely before riding.

What is the weight limit for the Cloud Foil?

Can I use the Cloud Foil in saltwater and freshwater? 

Yes, Cloud Foil is designed to be used in both saltwater and freshwater. Rinse the efoil with fresh water after using it in saltwater to prevent corrosion.

What kind of maintenance does a Cloud Foil require?

Regular maintenance includes rinsing the board and components with fresh water after each use, checking for any damage or wear, and ensuring the battery and electrical components are dry and properly stored.

Can I get replacement parts for my Cloud Foil?

Yes, replacement parts are available for purchase. Contact customer support for more information on parts and availability.

What accessories are available for Cloud Foil?

Accessories include additional batteries, travel bags, stands and protective gear.

Can I take the efoil on an airplane?

Transporting an efoil on an airplane can be challenging due to the lithium battery size. Check with the airline for specific regulations and consider shipping the battery separately if necessary.